> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gridix.live/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Your Subscription

> How to manage, update, and view your Gridix subscription

This guide covers all aspects of managing your Gridix subscription, from viewing your current plan to updating payment methods.

## Accessing Subscription Settings

### Navigation

<Steps>
  <Step title="Open Admin Dashboard">
    Log in to your Gridix account.
  </Step>

  <Step title="Go to Subscription">
    Click "Subscription" in the sidebar navigation.
  </Step>

  <Step title="View Subscription">
    See your current subscription details.
  </Step>
</Steps>

## Viewing Subscription Details

### Current Plan Information

The subscription page displays:

* **Current Plan**: Your active plan (Basic or Pro)
* **Status**: Active, expired, or cancelled
* **Expiration Date**: When your subscription expires
* **Features**: List of included features
* **Billing Cycle**: Monthly, quarterly, or annual

### Subscription Status

Status indicators:

* **Active**: Subscription is active and working
* **Trial**: Currently in free trial period
* **Expired**: Subscription has expired
* **Cancelled**: Subscription cancelled but still active until period ends

## Upgrading Your Plan

### Upgrade to Pro

<Steps>
  <Step title="View Available Plans">
    See Pro plan details and pricing.
  </Step>

  <Step title="Select Duration">
    Choose subscription duration:

    * 1 month
    * 3 months (5% discount)
    * 6 months (10% discount)
    * 1 year (20% discount)
    * 2 years (30% discount)
    * 3 years (50% discount)
  </Step>

  <Step title="Review Pricing">
    See total price with discount applied.
  </Step>

  <Step title="Complete Payment">
    Enter payment information and complete upgrade.
  </Step>

  <Step title="Activation">
    Pro features are activated immediately.
  </Step>
</Steps>

### Prorated Billing

<Info>
  When upgrading mid-cycle, you'll be charged a prorated amount for the remaining period. The difference between plans is calculated and charged.
</Info>

## Downgrading Your Plan

### Switch to Basic

<Steps>
  <Step title="Cancel Pro Subscription">
    Go to subscription settings and click "Cancel Subscription" or "Downgrade".
  </Step>

  <Step title="Confirm Downgrade">
    Confirm you want to downgrade to Basic plan.
  </Step>

  <Step title="Continue Until End">
    Pro features remain available until current billing period ends.
  </Step>

  <Step title="Automatic Downgrade">
    Account automatically switches to Basic plan after expiration.
  </Step>
</Steps>

<Warning>
  Downgrading will remove access to Pro features like CRM integration and custom domains. Make sure to export any data you need before downgrading.
</Warning>

## Payment Management

### Viewing Payment History

<Steps>
  <Step title="Go to Subscription">
    Navigate to Subscription tab.
  </Step>

  <Step title="View History">
    Click "Payment History" or "Invoices".
  </Step>

  <Step title="Download Invoices">
    Download PDF invoices for any payment.
  </Step>
</Steps>

### Updating Payment Method

<Steps>
  <Step title="Open Payment Settings">
    Go to Subscription → Payment Methods.
  </Step>

  <Step title="Add New Method">
    Click "Add Payment Method" or "Update".
  </Step>

  <Step title="Enter Details">
    Enter new payment information.
  </Step>

  <Step title="Save Changes">
    New payment method is saved for future billing.
  </Step>
</Steps>

### Invoice Management

For annual plans or special arrangements:

* **Request Invoice**: Request invoice for payment
* **Download PDF**: Get invoice PDF
* **Payment Tracking**: Track invoice payment status
* **Manual Payment**: Mark invoice as paid

## Renewal Settings

### Automatic Renewal

<Check>
  By default, subscriptions renew automatically:

  * No action needed
  * Continuous service
  * Payment charged automatically
  * Email notification before renewal
</Check>

### Disabling Auto-Renewal

<Steps>
  <Step title="Open Subscription Settings">
    Go to subscription management.
  </Step>

  <Step title="Disable Auto-Renewal">
    Toggle off "Auto-Renew" option.
  </Step>

  <Step title="Confirm">
    Confirm disabling auto-renewal.
  </Step>
</Steps>

<Warning>
  Disabling auto-renewal means your subscription will expire at the end of the current period. You'll need to manually renew.
</Warning>

## Subscription Expiration

### Expired Subscription

When subscription expires:

* **Access to Pro Features**: Removed
* **Account Status**: Switches to Basic plan
* **Data Preservation**: All projects and data remain
* **Reactivation**: Upgrade to Pro anytime to restore features

### Renewing Expired Subscription

<Steps>
  <Step title="View Expired Status">
    See expiration notice in subscription tab.
  </Step>

  <Step title="Choose Plan">
    Select plan and duration to renew.
  </Step>

  <Step title="Complete Payment">
    Process payment to reactivate subscription.
  </Step>
</Steps>

## Trial Period

### Free Trial Management

During 14-day free trial:

* **Full Pro Access**: All Pro features available
* **Trial Duration**: 14 days from account creation
* **No Charge**: Completely free
* **Conversion**: Auto-converts to Basic if not upgraded

### Trial Expiration

When trial expires:

* **Automatic Conversion**: Account switches to Basic plan
* **Pro Features**: Removed
* **Data Safe**: All projects and data preserved
* **Upgrade Anytime**: Can upgrade to Pro later

## Billing Cycles

### Available Cycles

* **Monthly**: Billed every month
* **Quarterly**: Billed every 3 months (5% discount)
* **Semi-Annual**: Billed every 6 months (10% discount)
* **Annual**: Billed yearly (20% discount)
* **2 Years**: Billed every 2 years (30% discount)
* **3 Years**: Billed every 3 years (50% discount)

### Changing Billing Cycle

<Steps>
  <Step title="Wait for Renewal">
    Billing cycle can be changed at renewal time.
  </Step>

  <Step title="Select New Cycle">
    Choose new billing cycle during renewal.
  </Step>

  <Step title="Apply Discount">
    Discount is automatically applied for longer cycles.
  </Step>
</Steps>

## Troubleshooting

### Common Issues

<AccordionGroup>
  <Accordion title="Payment failed">
    * Check payment method is valid
    * Verify sufficient funds
    * Update payment method
    * Contact support if issue persists
  </Accordion>

  <Accordion title="Subscription not activating">
    * Wait a few minutes for processing
    * Refresh the page
    * Check payment confirmation
    * Contact support with payment details
  </Accordion>

  <Accordion title="Can't access Pro features">
    * Verify subscription is active
    * Check subscription status
    * Refresh browser cache
    * Contact support for assistance
  </Accordion>
</AccordionGroup>

## Best Practices

<Tip>
  **Monitor Expiration**: Keep track of subscription expiration to avoid service interruption.
</Tip>

<Tip>
  **Save Invoices**: Download and save invoices for accounting purposes.
</Tip>

<Tip>
  **Long-term Plans**: Consider annual plans for significant savings (20% discount).
</Tip>

<Tip>
  **Payment Methods**: Keep payment methods up to date to avoid failed renewals.
</Tip>

## Next Steps

* **[Subscription Plans](/en/subscriptions/plans)** - Learn about available plans and features
* **[Project Management](/en/projects/creation)** - Start using your subscription features
* **[CRM Integration](/en/crm-integrations/amocrm)** - Set up CRM integration (Pro feature)